Frequently Asked Questions

Everything you need to know about the HOUND ARCHIVES™ experience.

What is the typical shipping timeline for HOUND ARCHIVES™ orders?

Domestic orders are processed within 2-3 business days. Standard shipping typically takes 5-7 business days, while international shipping may take 10-14 business days depending on customs processing.

How can I track my archive delivery?

Once your order has shipped, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's progress in real-time.

What is your return and exchange policy?

We offer a 14-day return window for all unworn items in their original packaging with tags attached. Please note that certain limited-edition archive releases may be final sale.

Are the garments true to size?

Most of our collection features a curated, oversized aesthetic. We recommend reviewing the specific size chart located on each product page to ensure the desired fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including Apple Pay, Google Pay, and PayPal for a secure checkout process.

Do you restock sold-out items?

To maintain the exclusivity of our collections, we rarely restock archival pieces. We recommend signing up for our newsletter to receive notifications regarding future drops and seasonal releases.